Our customers’ reviews are important to us, so we want to share them with you. You can find comments on our work in pool and spa remodeling, repairs, rebuilding and maintenance services. Real reviews from real customers, you can find all the reviews in our facebook page, you can also visit our instagram for more pictures of our work. If you would like to leave a comment on the work we have done, at the bottom of the page you will find a form for your comment to appear on the page.
Catrine Frazier
2022-01-08T16:50:21+0000
We hired JTs to do a resurfacing of my pool, also replace my light bulb and light seal. The did not do a good job... sealing the light ultimately causing the light assembly to go bad and fill with water. I have to find another pool contractor to correct that problem. My wife and I contacted him he immediately got on the defense. He did not even want to come and fix the light, he was more concerned with replacing a light bulb that his faulty work caused. I’m just going to put a complaint in and about a small claims lawsuit.read more
Dian Daniel
2020-06-11T14:27:57+0000
JT’s has provided superb pool services to our family for over 5 years. They are friendly, honest, knowledgeable, and... professional. They should be called the Pool Kings of S. Florida.read more
Anthony Grosso
2020-03-20T13:23:43+0000
Diego is super reliable, trustworthy, fair priced, and knowledgeable and does a great job at keeping our pool and hot... tub looking fresh and clean!read more
Fred Hall
2017-08-07T20:42:57+0000
Just used its pool service and got ripped off. JT himself got together with his manufacture and gave me the run around.... I paid 3200.99 for a resurface diamond brite job. Upon completion I started getting brown stains out of no where. Of course they blamed the outside environment. I explained to JT that I had this pool for 25 years and never had a stain issue. Went to pinch a penny and talked to the owner and they advised me that if the pool company did not treat the pool with a metal protector you will get these stains. I asked JT about the metal protector and said they did do it and left the empty container at my house. Never found empty container or instructions pertaining to one. I just want people to know to be careful with this company as they are dishonest and do not do the right thing. I called another company who are helping me out with the stains.read more
German Andres Vasquez Olivar
2017-05-31T12:50:51+0000
Great customer service ! Answer every single question with professionalism.
Patrick Mullen
2017-04-20T14:18:06+0000
JT's did a fantastic job on our pool area - repairs, diamond brite, repaved the whole area, put in a heater for our... jacuzzi and a very cool colored light than does the whole rainbow - we are enjoying it tremendously! JT's is professional, fair, flexible, very responsive in follow-up and was also creative in finding solutions to meet our specific requests.read more
John Voigt
2017-04-04T18:16:37+0000
JT's has been servicing our pool for years and have always provided excellent service. Very reliable. I recommend them... highly.read more
Al Negas
2017-04-04T13:30:46+0000
Since we've had our house going on 5 years now, JT's has been awesome. From Soraya answering all my questions to the... field team that has kept our pool immaculately clean and swim ready at all times of the year, so thanks JT's for the wonderful work you do !!read more
Michael Frankiewicz
2017-04-01T20:38:09+0000
I have to say we have found a Pool company that does the job right the first time and is honest with you if you need... anything to be fixed at a great price too i am glad we found JT Pools to do my pool now Michael Frankiewicz and Ellen Jacolow Torresread more
Javier Montesinos
2017-03-30T18:35:33+0000
They have always given me the best of service. Professional and courteous. Would recommend them for any pool service... that you need. They are the best.read more
Marlene Daly
2017-03-30T11:27:06+0000
We have been using this company for many years and we are extremely satisfied with their service and would be happy to... recommend them to everyone. Keep up the great work JT!!read more
Natasha Ohring
2017-03-28T22:33:51+0000
I've been using JT's Pool for many years and I'm very satisfied with your service. Keep up the good work!
Jennifer Lockspeiser Barbanell
2017-03-28T20:30:41+0000
I'm very happy with my service. They come at the same time every week and my pool always looks great.
Laura Keller Fishman
2017-03-27T17:57:49+0000
Always consistent. Never had any problems. Been using service for over 10 years.
Lorraine Scott Quintero
2017-03-27T15:19:08+0000
JT Pool Service has been servicing our rental home for many years. I find this family-owned company to be honest and... very professional. If I ever have a problem with my equipment or pool service they handle the situation promptly. They are fair on their prices. I am always able to speak with someone all of the time, not like other companies that have a message service or people in the office that do not communicate with other. I give them a 5-star rating. Lori Quintero Premier Equity Property Manager.read more
Jana Barkside
2017-03-27T13:50:34+0000
Used JT's for a few months. Noticed after a few weeks that the pool wasn't looking clean anymore. Set up my dropcam to... film the pool. The video showed a young guy on the phone dumping 1 gallon of chlorine in the pool and leaving. He was there for under 3 minutes. Left a message for JT Pools with no response, so I followed up with an email. No response. The following week, same exact thing. The following week, same. I finally emailed them that I didn't want the service any longer. No apology, nothing. Yelp also shows poor reviews. At the very least JT, for $90 a month, if someone is unhappy about something, RESPOND!So glad that I can finally post this!!read more
Bettie Ballowe Dutko
2017-03-27T13:44:58+0000
Quality, professional and a pleasure to deal with. Thank you, JT's Pool!!
Jordana Cheing
2016-05-30T17:34:25+0000
My pool is always on point! Excellent service, best prices! If you need some repairs, they go out of their way to make... sure that is done properly, even if it requires extra things not in the scope of their work! I highly recommend Jt's Pool Service for any pool work, pool side work, pool heat pump, pool finish, they are the best!read more
longlivetheW
12:03 12 Oct 22
Had a leak issue with my pool and had to have a new skimmer installed. Jaime and Soroya we're very easy to work with.... The were informative and very helpful at every step, and went above and beyond expectations. They got the job done professionally and in a timely manner.Will be using JTs for my pool needs moving forward.read more
Gina Mastrangelo
13:42 25 Apr 22
I would highly recommend! Full pool and deck remodel. Jaime was very responsive and organized. From travertine... installation, new tile, diamond bright and salt water system to water treatment when completed. Always answered calls and texts immediately. Installers and staff were respectful and courteous! Pleasant experience!read more
Luján González Escurra
14:43 04 Aug 21
My pool heater pump had broken down, comparing prices in several places JTS Pool was the best choice, not only for... price but also for speed and customer service.I don't usually leave comments but they were a life saver!read more
John Collier
02:22 13 May 21
After a brief conversation the owner met me at my house for a site visit to outline the scope of the project. He was... very knowledgable and educated me on a few options that we had not even considered.Within a few days, his crew was removing old tiles and prepping the pool. The following day, they laid the new tiles and then it was onto diamond bright resurfacing- his crew were ultra professional, respectful, hard working and organized.Our pool is the envy of the neighborhood- it has never looked better!Killer pricing! On budget! Ahead of schedule and an absolute pleasure to deal with. From the owner to his crew. Highly, highly recommended!!!read more
Michele Belanger
13:03 31 Mar 21
What a pleasant experience with company that is professional, friendly and economical. I was pleasantly surprised from... initial contact to completion. Would highly recommend them.read more
Susy Baez
00:05 30 Mar 21
Mr. Tapia and his staff are very professional. The diamond brite and the retiling job done to my pool was excellent in... quality. This Company finished the job before the promised due date and I would highly recommend them to anybody that needs a serious Company for their pool needs. Mr. Tapia always kept me updated with the process and overall we're extremely satisfied with the results.read more
Nick Flesner
18:15 10 Feb 21
Always takes great care of our pool; leaving it cleaned thoroughly each time, all year around. Have consistently... received very good quality service.read more
John Palmer
17:01 15 Oct 20
I was looking for a pool service company to install a Saftron pool handrail on my paver decking. Upon several attempts... of calling other pool service companies around my area I found JT's Pool Services and "What an Amazing Experience" I received! Great Friendly Customer Service, Prompt and Affordable! They dispatched a technician out to my home to install the handrail Professionally and in a Timely Manner! This company is a 5 Star company and that I would Recommend & Refer everyone to call them for any Pool Service needs!! Great Job Andy!read more
Mary Gomez
20:33 28 Aug 20
If you need any pool services, don't hesitate to call JT'S Pool Service. There work is both professional and... dependable. We had our pool re-done with a bench in the deep end and had a new Pilot Salt System installed all within two weeks. Extremely happy with our new pool. Highly recommend Jaime and his crew.read more
D Warrick
09:54 18 Aug 20
JT’s Pool Service provides excellent service for the care of your pool and pumps. The customer service you receive is... exemplary. The weekly service is timely and thorough. All repairs and remodeling are done after discussion with the pool owners, with estimates provided in advance so there are no surprises. I would highly recommend JT’s Pool Service for any and all of your pool needs.read more
John Gunter
04:21 06 Aug 20
They were highly recommended by a friend of mine who had been in the pool business hence my initial choice. Jaime... inspected my pool and I contracted him for a remodeling thereof. He did an excellent job for a very fair price. Thereafter, I have used the company for weekly pool maintenance. They have maintained my pool perfectly for the past year and a half to my full satisfaction and I have received many compliments on its fine appearance. I highly recommend this companyread more
